Eurostar.com Reviews
Based on 2 customer reviews from our shopper community, Eurostar.com's overall rating is 4.50 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
2 Reviews
Overall Rating
5 Stars
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4 Stars
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3 Stars
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2 Stars
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1 Star
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Good Value
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Price & Quality
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Shipping & Delivery
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Customer Service
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Return Policy
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All Reviews (2)
heavyladybug231
September 29, 2020
"Update - Gift voucher refusal to extend expiry date"
I was initially very disappointed to find that eurostar were not prepared to extend the expiry date on vouchers bought as a gift. The person had not been able to use them due to the covid situation as they are in the vulnerable category. Their initial response was to say all vouchers are only valid for 12 months. However after I emailed expressing my disappointment and also posted a negative review on here they replied promptly. They apologised for the first email and have now extended the vouchers until Sept next year.
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MatthewAllen
April 11, 2019
"Perfect"
I'm travelling on Eurostar for now 10 years (5 to 7 times a year) People are very nice, helpful and if you booked it in advance, you've got a good price (last minute is very expensive) St Pancras is a nice terminal.
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